PRIVACY POLICY
Scarlet Oak Landscape Management Inc. is committed to protecting the privacy of its users’ personal information. To better protect your privacy, we have instituted the security and privacy practices outlined in this policy. We provide this notice explaining our information practices and the choices you can make about the way your information is used.
Information Scarlet Oak Landscape Management Inc. collects and how it is used
Scarlet Oak Landscape Management Inc. collects certain information to enable you to take full advantage of our offerings when you register at our site, order products or services, participate in our contests, surveys, promotions, or activities, or otherwise communicate with us. If you choose, you can visit Scarlet Oak Landscape Management Inc. without providing us with any of your personal information. Scarlet Oak Landscape Management Inc. collects both personally identifiable and non-personally identifiable information from users of its website.
Personally Identifiable Information
When you register with Scarlet Oak Landscape Management Inc., we require you to provide us with contact information (such as your name, e-mail address, phone number and physical address).
We may also require additional information for specific promotions or contests run on our site.
We use the customer contact information we collect to help provide you better service, and to send you, if you choose to allow us, information about our company, newsletters and promotional material.
We may also use the information we collect, in combination with outside records, to notify you about important changes to the website, new services and products Scarlet Oak Landscape Management Inc. is offering, and special offers or information we think you’ll find valuable. We may send you information in conjunction with third-party partners that we think is relevant to your interests if you give us permission to do so.
Non-personally Identifiable Information
We may collect certain non-personally identifiable information about you when you visit our site, such as the type of browser you are using (e.g., Google Chrome, Firefox, Safari), the type of operating system you are using(Windows, Mac, Mobile), the referring site from which you came (e.g., a partner site), and the domain name of your internet service provider (e.g., Bell, Rogers).
We use the non-personally identifiable information that we collect to improve the design and content of our site. We also use this information to analyze site usage.
Disclosure of information to outside parties
To process your requests for products or services, we will need to share some of the personally identifiable information you provided (e.g., contact information and information about particular service needs) with service providers in our provider network.
If you choose to receive promotions, newsletters, and/or other types of correspondence from us, the correspondence that you receive will originate from Scarlet Oak Landscape Management Inc. or the provider network, and your personally identifiable information will continue to be solely maintained by Scarlet Oak Landscape Management Inc.
If you registered with Scarlet Oak Landscape Management Inc. through a third-party website or if you registered with a third-party website through Scarlet Oak Landscape Management Inc., we may need to report certain information to that website, as is necessary.
If you come to Scarlet Oak Landscape Management Inc. via a partner and transact business with us, the information you provide may be collected and used by Scarlet Oak Landscape Management Inc., as well as by the partner from which you came. Scarlet Oak Landscape Management Inc. is not responsible for the use that the partner makes with this information.
To help you identify when you are on Scarlet Oak Landscape Management Inc. website, we place our logo in the top left corner to indicate that you are within our website.
Scarlet Oak Landscape Management Inc. may be obligated to disclose personally identifiable information to law enforcement or agencies, even though such agencies may not comply with the terms of our privacy policy. Scarlet Oak Landscape Management Inc. will disclose information to such agencies in response to legal process or when we believe in good faith that the law requires it, for example, in response to a court order, subpoena, or a law enforcement agency’s request.
Finally, Scarlet Oak Landscape Management Inc. may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, partners, service providers, or to the press. Aggregate statistics contain only non-personally identifiable information.
Information partners collect
Our site contains links to other websites whose information practices may be different than ours. You should consult the other sites’ privacy policies, as we have no control over information that you may submit or that the third parties collect on those sites.
We may offer promotions or content that is sponsored by, or co-branded with, identified third parties. By virtue of these relationships, these third parties may obtain personally identifiable information that you submit. Scarlet Oak Landscape Management Inc. has no control over the third party’s use of this information.
Our use of cookies
Scarlet Oak Landscape Management Inc. website uses cookies, a technology that stores small pieces of information on your hard drive, to personalize content and keep track of your purchases during your visit. Each time your browser visits a website, the site sends all cookies relevant to that website; cookies are used to maintain a session between you and the web server.
Commitment to the security of your information
When you place orders or access your account information, we use a secure server. The secure server software, SSL (Secure Sockets Layer), encrypts all information you input before it is sent to us. Furthermore, any data that is stroed by Scarlet Oak Landscape Management Inc. is stored on secure servers to protect all of the customer transactional data we collect against unauthorized access. Scarlet Oak Landscape Management Inc. Additionally, we use firewall security and limit data access to protect your personally identifiable information.
Changes to our privacy policy
If we change our privacy policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
